It's the mission of the Law Offices of Barton Morris to provide quality, professional and expert legal services to every client that we're fortunate enough to serve.
We recognize that every client is as important as the next and their matter is the most important thing in their life.
Our services must reflect that importance and demonstrate that we take their matter as seriously as they do.
Professionalism is expected from our clients and is therefore expected by every team member.
To take 100% ownership is about taking responsibility for the results of our firm’s work.
We take responsibility for everything we say, feel, do and think.
We take the initiative to do what needs to be done.
Additionally, we deliver to each other or to our clients as promised.
Professional Excellence is expected from every team member.
This means that our behavior, communication and actions are held at the highest standard. A high level of competence in each of our positions isn't just desired, but necessary.
While attention to detail is vital, mistakes are human. They are welcomed as opportunities to grow, so long as we learn from them.
Management must commit to engage in any necessary training, goal setting, performance review, and accomplishment recognition.
Our professional excellence must be easily recognized by both our clients and colleagues.
Regular, respectful and effective communication is essential to achieving all of our values and objectives.
This is why we aim to respond to clients, vendors and each other in a timely manner, even if it's to set an expectation of when a response can reasonably be expected.
Clients tend to want over-communication. Furthermore, we consistently deliver on that expectation.
Additionally, effective communication demands active listening. This is why we consistently engage in empathetic communication.
At the Cannabis Legal Group and the Law Offices of Barton Morris, we operate as a team.
This means that individual team member goals are aligned with the team’s goals.
Each member plays a significant role in accomplishing team goals. This is why it's critical that each team member understand what the team goals are and how they plan to achieve them.
Team members care about each other and look out for one another.
If one team member sees another needing help, we never ignore them; we take whatever actions we can to help our team member.
Every team needs solid leadership to ensure the establishment and accomplishment of team goals.
Client Empathy is the understanding of what our clients are going through. We must put ourselves in their "shoes."
The relationship between a client and their legal team is another example of a team. Therefore, our objectives must align with theirs.
We must remain empathetic while demonstrating that we will accomplish their goals and succeed.
We genuinely care about our clients and their goals, not just our own. Achieving our clients' “big picture goals” is therefore, an accomplishment of everyone's goals.
Additionally, we genuinely want to serve our clients and save their livelihood. Genuineness is a value we seek in prospective team members, because it can't be taught.
Fundamentally, legal teams help people accomplish their goals. The genuine desire to help people must exist in our personal values, as well as the firm’s.
Cannabis Legal Group
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