Responsibilities

1. Ensure the work performed by the team is exemplary, by regularly evaluating performance and fostering improvement where necessary
2. Collaborate with the Marketing, Operations and Finance Teams to ensure the achievement of revenue goals
3. Provide the necessary training to team members to ensure competent performance and maintenance of our reputation
4. Regularly communicate with the group’s clients to ensure high satisfaction of their “customer experience” and quality of service
5. Develop new client services, professional development, performance of sales consultations and marketing objectives
6. Engage in the team member hiring process to ensure that new hires are the appropriate “fit” and
   will achieve high levels of performance and success

Minimum Experience

• 10+ years of experience in providing business-related legal services to clients
• Experience in real estate, corporate law, regulatory compliance and/or business litigation
• Proven experience in managing a team to increase levels of performance

The PGL must have values consistent with the firm’s culture. These values include taking 100% ownership of any task and ensuring professional excellence by emphasizing teamwork, communication and client empathy.

 

The PGL, as well as every team member, must genuinely enjoy helping people. The PGL must also seek to support and assist our team members by genuinely wanting what's best for them. The PGL must seek to establish a meaningful relationship with each team member in order to understand what motivates them, recognizing their
accomplishments and rewarding them accordingly.

 

At the same time, the PGL must immediately identify sub-standard performance in its team members, and implement performance improvement plans to ensure every opportunity is provided for success, team member
satisfaction and retention.